Refund policy
Returns are accepted within five days of purchase.
Returned products must be carefully repacked and returned in their original condition. If not returned in original condition credit will be denied.
There is a 25% re-stock fee for products returned in their original condition within ten days.
Products that have been in your possession for more than ten business days will not be accepted for return. We will not accept returns for overstocked products.
Unopened, sealed products can be exchanged within five days from the purchase date for the same or a similar product. Customers will be charged for products that are higher in price.
Send returns to:
Faces by Liliana
1505 Webster Street
Second Floor
Alameda, CA 94501
You can always contact us for any return question at bonjour@facesbyliliana.com